Summary
A coaching style of management and communication encourages engagement, helps to manage complexity better, increases understanding and – last but not least – helps to leverage the creative potential and readiness of others while helping them to assume personal responsibility.
Description
Although many managers do not know what coaching is and how it differs from managing, training, mentoring or counselling. This workshop will help managers understand the fundamental skills of coaching conversations in order to encourage to better their management and communication skills.Goals and Delivery
- Understand the fundamentals of a coaching conversation
- Understand what a coaching conversation can do
- bring clarity to the distinctions between: coaching – mentoring – counselling – training and learn when to use coaching as a powerful intervention
- Be exposed to the coaching structure
- discover alternatives to giving advice
- Be exposed to an effective four stage model of a coaching conversation
- Learn how coaching can improve communication
- Develop conscious behavior in communication
Methods used
- Lecture and role-play