Summary
Actions such as terminating employees, giving bad news to the boss, dealing with difficult people or simply asking for a salary raise, do not come easy to everyone. Women especially have a more difficult time implementing difficult activities in a male-dominated organization. This workshop will explore some of the difficult actions women face in the workplace every day.
Description
- Definition of difficult situation
- Understanding your position in relation to the situation
- Methods that one can use in difficult situations
- Communication, whom to involve and who to inform
- A look at terminating people and disciplinary actions
- Compensation and career development discussions
- Learning to take credit for your own ideas
- Dealing with difficult people
Goals and Delivery
- Methods and tips on how to deal with difficult actions
- Less avoidance for difficult acts
- Learning to deal with conflict
Methods used
- Lecture
- Discussion
- Role-play