Courses in Germany are conducted in both English and German, English knowledge is required.
Summary:
Women and men communicate differently so women need to learn a communication style, which can influence people in order to get the results needed even when not having the authority.
Dealing with bosses, colleagues, staff members, or senior management, in a way that wins respect, influences people, and cultivates cooperation is absolutely essential to getting results. When one does not understand the dynamics behind gender and cultural communication gaps in the workplace, they will struggle to make themselves heard. The ability to adapt quickly and work with anyone to achieve desired results is crucial, especially when one does not have immediate authority to command their cooperation. In this workshop, participants will focus on the key elements of understanding gender and cultural communication differences that affect their ability to be successful.
Description:
- Understand the differences in communication between men and women
- Understand how culture can affect the differences in gender community
- Learn effective methods to communicate
- Learn communication pit-falls women fall into in teams, group meetings, presentations and one-on one-meetings
- Learn how to influence people by building a communication approach that will work for you while using your own personal power
- Learn how to understand the cultural and organizational environment in which you work
- Learn how to understand the capabilities of people you are dealing with
- Learn how to understand the decision-making level of the people they are dealing with
- Learn how to understand exchange and reciprocity
- Adapt behavior patterns that build credibility
- Establish a framework of discovery, preparation, and dialogue
- Master the key components of good communication
- Understand the female decision-making process, and how others see it and how to communicate it
Goals and delivery:
- Understand the interaction between gender, culture, and personality types
- Understand one’s communication style and what is most effective
- Establish or regain credibility so they can begin to influence people
- Understand how to effectively use power to persuade others
- Understand the person they are trying to influence, and persuade them
- Let work styles and communication differences work for, not against you
- Successfully sell your ideas and implement change
- Achieve trust and give-and-take relationships up, down, and across the organization
- Influence people while projecting self-confidence without being pushy
- Adapt your style to the person or situation you are dealing with
- Identify various techniques that promote win-win communication outcomes
Methods used:
- The seminar is interactive and practices influencing techniques; participants should be prepared to make group or individual presentations.