Summary
When managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges to leading virtual and remote teams that can hurt their success. Developing the competencies of a virtual leader can be done through proven processes and frameworks to help manage a virtual team or customers.
Description
Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. In this course, you will be introduced to the systematic aspects of virtual teams and we will reinforce the learning through case studies, team discussions and other activities.
Goals & Delivery
- Cultivate your virtual leadership presence
- Strengthen team networks for improved performance
- Create trust and engagement in a virtual environment
- Select the appropriate technology for specific types of tasks
- Take decisive action to manage conflict
- Leverage generational, cultural and geographical differences to create positive team impact
- Plan and facilitate a successful virtual meeting
- Identifying challenges in leading virtually
- Increasing awareness of your personality style and its impact on virtual leadership
- Assessing the strengths and improvement areas of your team members
- Recognizing the unique differences between building virtual, remote and co-located teams
- Creating and sustaining trust in a virtual team
- Recognizing levels of engagement and increasing them
- Appreciating generational differences in the way people operate in the virtual environment
- Assessing team member communication in the absence of visual cues
- Managing conflict among team members virtually (basic conflict as this is prior to conflict course)
Methods used
- Lecture
- Role-play
- Practice