Summary
Trust is a complicated thing; it is difficult to obtain and even harder to keep. It can be gained and lost in an instant. When people think about trust, it is easy for them to define those things that will cause them to lose trust in someone or something. However, when it comes to the change management, trust turns out to be quite precarious in what can cause it to be lost between the manager, company and employee. This course explores how managers can gain trust in their employees.
Description
This course provides the tools to build trust through three key areas: ability, integrity, and benevolence. It explains how to develop and measure organizational trust. We will also discuss the definition of trust violators and how to handle them in a constantly changing work environment. We will discuss how to achieve a better reputation, by creating a structure and ethos that supports trustworthy behavior on all levels.
Goals & Delivery
- Increase your confidence and gain better buy-in from your team
- The role of trust in minimizing conflict
- Understand the cornerstones of building trust
- Knowing how trust is lost and regained, and how transparency validates trust
- Motivate your people and help to connect work with a purpose and meaning
- Gain practical tools to deal with conflicts and challenging employees
- Quickly adapt and change your behavior to gain trust
- Get feedback and answers to your challenges through simulations
- Understanding your role as a learning leader to influence team members
- Developing self-awareness of your style and behavior
- Understanding what it takes to create a high-performance team
- Identifying remedies to fix dysfunctional trust issues
- Identifying motivating triggers, barriers, and generational differences
- Learning to deal with real workplace challenges through management simulations
Methods used
- Lecture
- Role-play
- Practice